1. GENERAL
It is the corporate policy of BelosCap One Limited, its subsidiaries,
affiliates, and associated companies ("the Company"
or "BelosCap") to respect and safeguard the privacy
of an individual's personal data. Compliance with the Personal Data
(Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) ("the
Ordinance") is the responsibility of the management as
well as every employee of the Company.
This privacy statement ("this Statement") is prepared
by the Company in accordance with the Ordinance. This Statement
provides information on the obligations and policies of the Company
under the Ordinance. Throughout this Statement, the meaning of "personal
data" is the same as that defined in the Ordinance. This Statement
is intended to notify you the following:
- Our privacy principles;
- Our data security measures;
- Reasons for our data collection and our data collection purposes;
- Our data disclosure practices;
- Data access requests; and
- Our contact information
Nothing in this Statement shall limit the rights of customers under
the Ordinance.
2. OUR PRIVACY PRINCIPLES
Our business has been built on mutual trust between our customers
and ourselves. To preserve the confidentiality of all information
you provide to us, we maintain the following privacy principles:
- We only collect personal information which we believe to be
relevant and required to understand your financial needs, to conduct
our business and to provide you with tailor-made services.
- We use your personal information to provide you with better
customer services and products.
- We may pass your personal information to our subsidiaries,
affiliates, and associated companies or agents, as permitted by
law. All our staff, subsidiaries, affiliates, associated companies
and all third parties with permitted access to your personal information
are specifically required to observe our confidentiality obligations.
- We will not disclose your personal information to any external
organization unless we have your consent or are required by law
or have previously informed you.
- We may be required from time to time to disclose your personal
information to governmental or judicial bodies or agencies or
our regulators, but we will only do so under proper authority.
- We aim to keep your personal information on our records accurate
and up-to-date. We maintain strict security systems designed to
prevent unauthorized access to your personal information by anyone,
including our staff.
By maintaining our commitment to these principles, we at BelosCap
will ensure that we respect the inherent trust that you place in
us and will develop a long-term win-win relationship between us.
3. OUR DATA SECURITY MEASURES
- Security is our top priority. The Company will strive at all
times to ensure that your personal data will be protected against
unauthorized or accidental access, processing or erasure. We maintain
this commitment to data security by implementing appropriate physical,
electronic and managerial measures to safeguard and secure your
personal data.
- The secure area of our website supports the use of 128-bit
Secure Socket Layer (SSL) encryption technology - an industry
standard for encryption over the Internet to protect data.
- Our web servers are protected behind "firewalls"
and our systems are monitored to prevent any unauthorized access.
The Company will take all practical steps to ensure that personal
data will not be kept longer than necessary and that the Company
will comply with all statutory and regulatory requirements in the
Hong Kong Special Administrative Region regarding the retention
of personally identifiable information.
4. REASONS FOR OUR DATA COLLECTION AND OUR DATA COLLECTION PURPOSES
The purposes for which data relating to a customer may be used
are as follows:The reasons for collecting your personal data are
set out as follows:
- From time to time, we collect your personal information in
connection with the opening or continuation of accounts and the
establishment or continuation of credit facilities or provision
of credit services or debt portfolio underwriting and evaluation
or reasonable monitoring of the indebtedness;
- Failure to supply such data may result in the Company being
unable to open or continue accounts or establish or continue credit
facilities or provide credit services or underwrite and evaluate
the debt portfolio or reasonably monitor the indebtedness; and
- Data is also collected from customers in the ordinary course
of business to continue with our relationship with customers.
This includes information obtained from credit reference agencies.
The purposes for which data relating to a customer may be used
are set out as follows:
- Evaluate and underwrite consumer and commercial receivables
portfolio;
- Conduct consumer and commercial debt purchase, valuation, restructuring,
recovery, and consulting;
- Perform daily operations of the credit facilities and services
provided to customers;
- Conduct credit checks, credit reviews (including without limitation,
upon an application for consumer credit), reasonable monitoring
of the indebtedness and carry out matching procedures (as defined
in the Ordinance);
- Create and maintain the Company's credit scoring and risk related
models;
- Assist other financial institutions to conduct credit checks
and collect debts;
- Ensure ongoing creditworthiness of customers;
- Design financial services or related products for customers'
use;
- Market financial services or related products of the Company
and/or selected third party organizations and monitor the provision,
operation and use of such services or products;
- Determine the amount of indebtedness owed to or by customers;
- Collect amounts outstanding from customers and those who provide
security for customers' obligations;
- Meet the requirements to make disclosure under the requirements
of any law binding on the Company;
- Compare data of customers or other persons for credit checking,
data verification or otherwise, producing or verifying data, whether
or not for the purpose of taking adverse action against the customers;
- Enable an actual or proposed assignee of the Company, or participant
or sub-participant of the Company's rights in respect of the customer(s)
to evaluate the transaction intended to be the subject of the
assignment, participation or sub-participation;
- Record customers' calls to ensure quality of service;
- Exchange information with authorized institutions and service
providers;
- Compiling statistical information and customer profiles;
- Maintaining a credit history of customers for statistical and
research purposes; and
- Fulfill any other purposes relating thereto.
5. OUR DATA DISCLOSURE PRACTICES
The Company will keep the customers' data confidential, but the
Company may provide such information to the following parties (whether
within or outside the Hong Kong Special Administrative Region) for
the purposes listed above in paragraph (4).
- Any agent, contractor, third party service provider who provides
administrative, telecommunications, computer, payment, securities
clearing, debt collection, or other services to the Company in
connection with the operation of its business;
- Any other person under a duty of confidentiality to the Company,
including the Company's holding company, subsidiaries, affiliates,
associated companies and companies controlled by or under common
control with the Company, which have undertaken to keep such information
confidential;
- Credit reference agencies, and/or in the event of default,
debt collection agencies;
- Any person to whom the Company is under an obligation to make
disclosure under the requirements of any law binding on the Company
or any of its subsidiaries, affiliates and associated companies
or under and for the purposes of any guidelines issued by regulatory
or other authorities with which the Company or any of its subsidiaries,
affiliates and associated companies are expected to comply;
- Any actual or proposed assignee of the Company or participant
or sub-participant or transferee of the Company's rights in respect
of the customers;
- The drawee bank providing a copy of a paid cheque, which may
contain information about the payee, to the drawer;
- A person making any payment into the customer's account (by
providing a copy of a deposit confirmation slip which may contain
the name of the customer);
- Any banking, financial or other institution with which the
customer has or proposes to have dealings;
- Any party giving or proposing to give a guarantee or third
party security to guarantee or secure the customer's obligations;
and
- Selected companies for the purpose of informing customers of
services which the Company believes will be of interest to customers.
6. DATA ACCESS REQUESTS
Under and in accordance with the terms of the Ordinance and the
Code of Practice on Consumer Credit Data approved and issued under
the Ordinance, any individual has the right:
- to check whether the Company holds data about him/her and of
access to such data;
- to ascertain the Company's policies and practices in relation
to personal data and to be informed of the kind of personal data
held by the Company;
- to require the Company to correct any related data that is
inaccurate;
- in relation to consumer credit, to request to be informed which
items of data are routinely disclosed to credit reference agencies
or debt collection agencies, and be provided with further information
to enable the making of an access and correction request to the
relevant credit agency or debt collection agency; and
- to instruct the Company to make a request to the relevant credit
reference agency to delete from its database any related account
data upon satisfactory termination of the account by full payment
and on condition that there has been no default in excess of 60
days within 5 years immediately before such termination. If an
individual has any such default under the credit as determined
by the Company, he/she is liable to have his/her consumer credit
data retained by the relevant credit reference agency at least
until the expiry of 5 years from the date of final settlement
of the amount in default or 5 years from the date of discharge
of the individual's bankruptcy as notified to the credit reference
agency, whichever is earlier.
In accordance with the terms of the Ordinance, the Company has
the right to charge a reasonable fee for the processing of any data
access request.
Nothing in this Statement shall limit the rights of customers under
the Ordinance.
7. OUR CONTACT INFORMATION
All requests for access to data or correction of data or for information
regarding policies and practices and kinds of data held should be
addressed, using the prescribed
form, to:
The Data Protection Officer
BelosCap One Limited
P.O. Box 28091
Gloucester Road Post Office
Hong Kong SAR
Tel: 3798 5900
The Company may have obtained a credit report on a customer from
a credit reference agency in considering any application for credit
and/or for reasonable monitoring of the indebtedness and/or for
future account review. If the customer wishes to access the credit
report, please contact the following credit reference agency:
Consumer Relations Department
TransUnion Limited
Suite 1006, Tower 6, The Gateway
9 Canton Road, Tsim Sha Tsui
Kowloon, Hong Kong
Tel: 2577 1816
Note: In case of discrepancies between the English and Chinese
versions of this Statement, the English version shall prevail.
IMPORTANT: By accessing this website and any of its pages, you
are agreeing to the terms set out above.
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